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Our consultancy services cover the spectrum of PR and corporate communication

We help Marketing, Communications, and Executive Leaders enhance business reputation and boost growth through strategic communication and smart public relations. We deliver both specialist projects and retained support.

Our services

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Narrative and
messaging

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Stakeholder and
influence mapping

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Research
and insight

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PR strategy
and planning

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Media
relations

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Reputation
management

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Content and
copywriting

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Executive
communications

One-off projects and training

Media training and communication training

We work with specialist trainers to support Executive leaders, subject matter experts, and Sales and Marketing team members with media interview skills, crisis management preparation, presentation skills, and communications skills.

Our trainers have worked with FTSE 100 CEOs through to start-up teams. Rather than deliver a ‘stock’ training programme, we recommend specific trainers based on the current needs of your business and people.

Stakeholder mapping project

We have conducted several projects to research and rank stakeholders with specific influence on our clients’ markets.

The resulting insights have informed Board-level strategy and targeted communications planning to build reputation with stakeholders.

Narrative development project

We develop narratives at company level and for campaigns. As set piece exercises, our narrative development process helps teams and organisations of any size to align internal teams and external audiences with messaging that resonates.

This exercise is a cornerstone for consistency and resonance when describing the context, USP, proof points, and vision of your business.

Media analysis project

We use tools like Meltwater and Coveragebook to identify insights from media coverage of specific keywords and topics, and conduct competitor benchmarking, share of voice audits, and geographic analysis.

The resulting insights inform PR and Marketing strategy development and help determine to what extent media should be a channel to engage target audiences.

Paid media, events, awards, and speaking opportunities audit project

We regularly support clients with research and analysis of sponsored and earned content opportunities in their target markets including activity costs. This includes awards to consider entering or sponsoring, non-media speaking opportunities at events or on podcasts, and strategic advertorial placements.

We can design costed paid media plans that work in tandem with earned media strategies and accelerate awareness building.

Just some of the clients we’re proud to have worked with

“Duo has delivered a step change in exposure for our business. Prior to our acquisition by Marlowe plc they developed multiple strategies to showcase our expertise to target sector audiences and other important stakeholders. Through quickly forming trusted relationships with many of our internal team, they’ve since played a vital role in establishing our new WorkNest brand in the market. A hugely dependable partner and a real ally to our marketing engine.”
Rory Jackson, Chief Marketing Officer, WorkNest
“After working with a traditional London PR agency, we moved to Duo to strengthen our UK PR and press office support – initially on a project basis before moving to a retained partnership. We love working with Duo. The senior expertise and close collaboration we get from the team continue to deliver brilliant results year after year. Pound for pound, I've not worked with a better international PR consultancy."
Tim Verguizas, Director of Corporate Communications, Mitti (formerly SafetyCulture)
“Duo understood our business, industry, and target market from day one and have been critical to our hyper-growth. We have secured multiple contracts as a direct result of our collaboration. A pleasure to work with and a close extension of our team.”
Mike Paxton, Chief Revenue Officer, Canto
“Duo have been instrumental in helping to build a brand presence in our target industry sectors. Working closely with our team both in the UK and Australia, Duo have consistently delivered earned media coverage in specialist media outlets. In particular, Duo helped us drive key insights and showcase Deputy's unique data set and perspective for the Shift Worker economy and led our first foray into radio. Always across the brief and the workload, Duo also contribute informed opinion and ideas to any strategy and deliver quality work on time."
Heidi Birkin, Marketing Director EMEA, Deputy
“They helped us understand the media and stakeholder landscape and prepare strong communications in a fast-moving market. Able to quickly get a firm grasp of issues, work with agility, think creatively yet practically, and provide reassuring counsel, I’d recommend Dan and his associates to anyone looking for a smart, dependable extension to their team.”
Anthony Drury, former UK MD, Zip Co
“We love the flexibility of the service that Duo offers - not only have they been able to offer us differing levels of support depending on the projects we're working on, but they competently take on any PR & Comms related brief - from media pitches, to awards applications, to long-form reports and internal communications strategic planning. We can always trust Duo to deliver to a very high standard.”
Gabriel MacSweeney, former Head of Product Marketing & Content, Codat
“We were grappling with a perfect storm of strategic priorities to deliver and gaps in our team. Duo came on board with a can do attitude, clarity of thinking and brilliant people skills, immediately feeling like part of the team. Within weeks they had both set a clear strategy and started delivering opportunities. Once we were back to full capacity they had set a long term vision our team could pick up and run with. The perfect partner. This is an agency that thrives on collaboration, can adapt to a moving brief, and absolutely has its clients’ goals at heart.”
Alex Try, Director of Strategic Communications, RSPB
"Working with the team at Duo has been a fantastic experience. Their strong strategic approach to comms and PR has enabled Defaqto to drive significant awareness across multiple audiences and support business growth. They provide excellent support to executive leadership, offering guidance and communications at moments that matter. The team is highly collaborative, dependable, and proactive, always focused on delivering results. They effectively act as an excellent extension of the internal marketing team."
Lindsey Baldwin, former Head of Marketing, Defaqto
“Working with Duo over two years has been a great experience – the team are able to bring a mix of skills to the table to suit our requirements and help us achieve the results we are looking for. Very reactive, very professional and really fun individuals to work with, who very much feel like an extension of the marketing team.”
Imogen Frearson, previously Head of Marketing, Garrison(now Head of Communications, Everfox which acquired Garrison)
“We’ve partnered with Duo for over four years, and they have been instrumental in growing our public relations and brand awareness across both trade and national press. The team are a pleasure to work with, and the output is always high-quality. Dan, Emma, and the team leverage their considerable experience and network to provide a continuous source of reliable and relevant media opportunities. I can’t rate them highly enough.”
Sam Gilding, Chief Revenue Officer, Vypr
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Narrative and messaging

We build a deep understanding of your business, enabling us to craft compelling narratives and impactful messages that resonate with your audiences.

Examples of what we do
  • One-to-one and group workshops with senior leaders to clarify and articulate your strategy, purpose and USPs
  • In-depth research to understand your market positioning
  • Maintain an understanding of the media agenda to ensure your narrative is relevant and engaging
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Stakeholder and influence mapping

We identify and categorise key stakeholders across the media, policy, regulatory, business, and NGO domains, helping you to understand their interests and influence levels, and develop strategies to engage with them.

Examples of what we do
  • Pinpoint relevant stakeholders and map them to specific business areas or campaigns
  • Segment and rank stakeholders based on common interests or concerns
  • Tailor PR strategies and messages to ensure effective engagement of those with influence
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Research and insight

We conduct thorough research with clear methodologies to help us shape compelling narratives and develop insight-led communications strategies.

Examples of what we do
  • Deep dives into industries, influencers, issues, policies, competitors, and more
  • Media mapping to help identify target titles and journalists
  • Draw out insights that inform communication and campaign development
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PR strategy and planning

We help brands to develop PR and communications strategies that ensure all activity supports broader business objectives.

Examples of what we do
  • Understand target audiences and identify the right channels to engage with them
  • Define clear and measurable communications goals
  • Create integrated tactics that align to and support the overarching strategy
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Media relations

We use our deep understanding of national, regional and trade media to increase visibility of your brand and shape customer and stakeholder perceptions.

Examples of what we do
  • Leverage our extensive media contacts to secure high-visibility coverage
  • Create proactive earned media campaigns that create relevance for your brand
  • Run a responsive press office
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Reputation management

We help to proactively and reactively shape how your organisation is perceived by customers, employees, investors and the general public.

Examples of what we do
  • Proactive, integrated campaigning
  • Crisis and issues preparation and management
  • Prepare senior leaders to communicate effectively – both internally and externally
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Content and copywriting

We create insight-driven on-brand content that cuts through the noise and effectively engages your target audiences.

Examples of what we do
  • Bylines and thought leadership articles for national, regional and trade media
  • Short and long form social media and blog copy
  • Whitepapers, videos and infographics, from content strategy to development
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Executive communications

We elevate the visibility and reputation of your senior executives, helping to coach and position them as influential thought leaders with distinct points of view.

Examples of what we do
  • Profiling through media interview and byline opportunities
  • Develop strategies to speak at events and on podcasts relevant to target audiences
  • Identify commentary opportunities on breaking news